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TeamViewer
Brand Sales Specialist

Victoria Richards

Learn how Victoria can help you

1-800-847-7078 Ext.7242

VictoriaR@ClimbCS.com

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Now, not later. Here, not there. Problem? Solved!

This is TeamViewer

Remote Access & Support

The Simple Solution for Remote Support

Why is TeamViewer’s Technology so Special?

TeamViewer is a comprehensive remote access, remote control, and remote support solution that works with almost every desktop and mobile platform, including Windows, MacOS, Android, Chrome, and iOS. TeamViewer lets your customers remotely access computers or mobile devices located anywhere in the world and use them as though they were there. Plus, customers can remotely connect to servers, commercial-grade machines, and IoT devices from anywhere, at any time through TeamViewer’s secure global remote access network. Learn more about Remote Access and Support.

Why TeamViewer?

Security

Your Security, Builtinto TeamViewer

TeamViewer is secured by end-to-end 256-bit AES encryption, two-factor authentication, and other industry-grade security features. We are certified according to SOC2, HIPAA/HITECH, ISO/IEC 27001, and ISO 9001:2015, and comply with GDPR.

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Cross-platform

Widest Device and Platform Coverage

With the highest total combined coverage of 127 manufacturers for mobile devices, operating systems, and IoT devices on the market today, TeamViewer outperforms competitors by far.

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Best performance

Best-In-Class Usability, Image Quality, and File Transfer Speeds

TeamViewer engaged Qualitest – a world leading independent quality assurance company – to test its technical performance and compare it to competitors. Check out the stunning results!

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TeamViewer IoT

Digitize Manufacturing and Production

Why TeamViewer IoT?

TeamViewer IoT enables customers to instantly connect, monitor, and operate in manufacturing and production – securely, quickly, and across locations. With cloud dashboard, a rule engine, and fully documented APIs, TeamViewer IoT companies across industries to set up high-value IoT uses cases with immediate payback.
Learn more about TeamViewer IoT.

TeamViewer IoT Use Cases

Control Endpoints with Remote Operations

Remotely control, monitor, and manage endpoints from any location and mitigate risks.

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Fix Endpoints with Remote Assistance

Detect, diagnose, and fix issues remotely without an on-site technician, or help direct personnel already on-site.

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React faster with Remote Alarming

Define conditional rules that will alert if IoT endpoints show any unusual behavior and trigger automated actions.

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Augmented Reality

Frontline Solutions from TeamViewer

Empower the Frontline Workforce with Augmented Reality Workflows

As the world’s first and fully integrated augmented reality (AR) platform for mobile workers, Frontline from TeamViewer enables a truly digitalized industrial workplace, simplifying processes, minimizing error rates, ensuring high-quality output, and increasing productivity along the entire value chain. Learn more about Augmented Reality here

TeamViewer Pilot

Augmented Reality-Powered Supportfor Everyone

Augmented Reality-Powered Supportfor Everyone

TeamViewer Pilot uses augmented reality to help your customers help their clients, anywhere. With 3D object tracking, they can place spatial markers that “stick” to realworld objects, highlight things, and add text annotations in the live video stream that your service technician or customer shows you through their mobile device camera or smart glasses. There’s no guesswork about which lever to pull, which wire to cut, or which button to push because the remote expert can see exactly what they see and help solve the issue with step-by-step visual support. Learn more about TeamViewer Pilot here.

IT Infrastructure Management & Security

TeamViewer Remote Management

Centralized Remote Monitoring and Management

Enhance their TeamViewer experience. Enable customers to know more about their devices, and proactively keep their IT infrastructure healthy, stable and secure. Boost IT efficiency and centrally manage, monitor, track, patch, and protect computers, devices, and software – all from a single platform. Learn more about IT Infrastructure Management & Security here.

Remote Management Solutions

Remote Monitoring

Proactively monitor all devices and receive recognition of problems in an IT infrastructure. printers, routers & switches, and other devices with SNMP. Also, monitor the performance end-user experience of a website with Web Monitoring

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Patch & Asset Management

TeamViewer Asset Management offers an elegant solution for acquiring an overview of the operational hardware and software in use in your customers’ organization at any given time. With the additional Patch Management, they can detect and patch vulnerable, outdated software and keep their IT Infrastructure up-to-date and safe by automatically evaluating and applying Windows OS and 3rd party application patches.

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Endpoint Protection & Backup

Seamlessly integrated into the TeamViewer experience. TeamViewer Endpoint Protection defends computers against threats like virus, Trojans, rootkits, spyware, ransomware, and more. With the addition of TeamViewer Backup, give clients peace of mind knowing their data is stored safely and – in case disaster strikes, is always available.

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TeamViewer Integrations

Better Together – Integrate TeamViewer with Your Customer’s Favorite Business Applications

Save time and get more from applications and services that help drive your customers’ business. TeamViewer remote support solutions is easier than ever to use with their growing list of integration partners. TeamViewer is the only 3rd Party Remote Support application integrated with Microsoft Teams and Endpoint Manager (Formerly Intune). TeamViewer also integrates with many other top applications like ServiceNow, Zendesk, Sophos, Salesforce and more! Learn more about TeamViewer Integrations here.

TeamViewer Enterprise Solutions

TeamViewer Tensor

Empowering a Secure Global Workspace for Enterprises

TeamViewer Tensor is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2.5 Billion devices, TeamViewer Tensor scales linearly to the needs of your enterprise customers, providing industry leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment Learn more about how TeamViewer Tensor is helping Enterprises improve IT services and employee satisfaction here.

TeamViewer Tensor Key Features

Single Sign-On

Enforce security policies with simple and efficient SSO Authentication. TeamViewer integrates with single sign-on (SS0) providers, using SAML 2.0 and SCIM protocolsincluding Okta, Azure AD, OneLogin, Centrify, G Suite and Active Directory Federation Services (ADFSThis means your customers can add Tensor to their list of SSO business apps, the need for users to log in with credentials to start remote sessions.

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Conditional Access

Prevent unauthorized remote access to your customers’ corporate network, with a rule-based engine controlling permission at the account, group, and device levels. Enterprise IT and data security teams are accountable for the internal IT security and need multiple tools at their disposal to help safeguard against data leaks and minimize risky behavior that could leave the company exposed. TeamViewer Tensor Conditional Access allows administrators and security officers to manage TeamViewer usage and access rights company-wide from a single point.

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Device Agnostic Remote Access

TeamViewer Tensor provides flexible compatibility across all major platforms and operating systems for remote access to and from computers and mobile devices. Whether Apple, Android, Windows, Chrome, Linux, or even BlackBerry, TeamViewer Tensor supports all major brands and devices.

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