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Remote Access & Support
The Simple Solution for Remote Support
Why is TeamViewer’s Technology so Special?
TeamViewer is a comprehensive remote access, remote control, and remote support solution that works with almost every desktop and mobile platform, including Windows, MacOS, Android, Chrome, and iOS. TeamViewer lets your customers remotely access computers or mobile devices located anywhere in the world and use them as though they were there. Plus, customers can remotely connect to servers, commercial-grade machines, and IoT devices from anywhere, at any time through TeamViewer’s secure global remote access network. Learn more about Remote Access and Support.
Your Security, Builtinto TeamViewer
TeamViewer is secured by end-to-end 256-bit AES encryption, two-factor authentication, and other industry-grade security features. We are certified according to SOC2, HIPAA/HITECH, ISO/IEC 27001, and ISO 9001:2015, and comply with GDPR.
Widest Device and Platform Coverage
With the highest total combined coverage of 127 manufacturers for mobile devices, operating systems, and IoT devices on the market today, TeamViewer outperforms competitors by far.
Best-In-Class Usability, Image Quality, and File Transfer Speeds
TeamViewer engaged Qualitest – a world leading independent quality assurance company – to test its technical performance and compare it to competitors. Check out the stunning results!
Digitize Manufacturing and Production
Why TeamViewer IoT?
TeamViewer IoT enables customers to instantly connect, monitor, and operate in manufacturing and production – securely, quickly, and across locations. With cloud dashboard, a rule engine, and fully documented APIs, TeamViewer IoT companies across industries to set up high-value IoT uses cases with immediate payback.
Learn more about TeamViewer IoT.
TeamViewer IoT Use Cases
Control Endpoints with Remote Operations
Remotely control, monitor, and manage endpoints from any location and mitigate risks.LEARN MORE
Fix Endpoints with Remote Assistance
Detect, diagnose, and fix issues remotely without an on-site technician, or help direct personnel already on-site.LEARN MORE
React faster with Remote Alarming
Define conditional rules that will alert if IoT endpoints show any unusual behavior and trigger automated actions.LEARN MORE
Frontline Solutions from TeamViewer
Empower the Frontline Workforce with Augmented Reality Workflows
As the world’s first and fully integrated augmented reality (AR) platform for mobile workers, Frontline from TeamViewer enables a truly digitalized industrial workplace, simplifying processes, minimizing error rates, ensuring high-quality output, and increasing productivity along the entire value chain. Learn more about Augmented Reality here
Augmented Reality-Powered Supportfor Everyone
Augmented Reality-Powered Supportfor Everyone
TeamViewer Pilot uses augmented reality to help your customers help their clients, anywhere. With 3D object tracking, they can place spatial markers that “stick” to realworld objects, highlight things, and add text annotations in the live video stream that your service technician or customer shows you through their mobile device camera or smart glasses. There’s no guesswork about which lever to pull, which wire to cut, or which button to push because the remote expert can see exactly what they see and help solve the issue with step-by-step visual support. Learn more about TeamViewer Pilot here.
IT Infrastructure Management & Security
TeamViewer Remote Management
Centralized Remote Monitoring and Management
Enhance their TeamViewer experience. Enable customers to know more about their devices, and proactively keep their IT infrastructure healthy, stable and secure. Boost IT efficiency and centrally manage, monitor, track, patch, and protect computers, devices, and software – all from a single platform. Learn more about IT Infrastructure Management & Security here.
Remote Management Solutions
Proactively monitor all devices and receive recognition of problems in an IT infrastructure. printers, routers & switches, and other devices with SNMP. Also, monitor the performance end-user experience of a website with Web MonitoringLEARN MORE
Patch & Asset Management
TeamViewer Asset Management offers an elegant solution for acquiring an overview of the operational hardware and software in use in your customers’ organization at any given time. With the additional Patch Management, they can detect and patch vulnerable, outdated software and keep their IT Infrastructure up-to-date and safe by automatically evaluating and applying Windows OS and 3rd party application patches.LEARN MORE
Endpoint Protection & Backup
Seamlessly integrated into the TeamViewer experience. TeamViewer Endpoint Protection defends computers against threats like virus, Trojans, rootkits, spyware, ransomware, and more. With the addition of TeamViewer Backup, give clients peace of mind knowing their data is stored safely and – in case disaster strikes, is always available.LEARN MORE
Better Together – Integrate TeamViewer with Your Customer’s Favorite Business Applications
Save time and get more from applications and services that help drive your customers’ business. TeamViewer remote support solutions is easier than ever to use with their growing list of integration partners. TeamViewer is the only 3rd Party Remote Support application integrated with Microsoft Teams and Endpoint Manager (Formerly Intune). TeamViewer also integrates with many other top applications like ServiceNow, Zendesk, Sophos, Salesforce and more! Learn more about TeamViewer Integrations here.
TeamViewer Enterprise Solutions
Empowering a Secure Global Workspace for Enterprises
TeamViewer Tensor is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2.5 Billion devices, TeamViewer Tensor scales linearly to the needs of your enterprise customers, providing industry leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment Learn more about how TeamViewer Tensor is helping Enterprises improve IT services and employee satisfaction here.
TeamViewer Tensor Key Features
Enforce security policies with simple and efficient SSO Authentication. TeamViewer integrates with single sign-on (SS0) providers, using SAML 2.0 and SCIM protocolsincluding Okta, Azure AD, OneLogin, Centrify, G Suite and Active Directory Federation Services (ADFSThis means your customers can add Tensor to their list of SSO business apps, the need for users to log in with credentials to start remote sessions.LEARN MORE
Prevent unauthorized remote access to your customers’ corporate network, with a rule-based engine controlling permission at the account, group, and device levels. Enterprise IT and data security teams are accountable for the internal IT security and need multiple tools at their disposal to help safeguard against data leaks and minimize risky behavior that could leave the company exposed. TeamViewer Tensor Conditional Access allows administrators and security officers to manage TeamViewer usage and access rights company-wide from a single point.LEARN MORE
Device Agnostic Remote Access
TeamViewer Tensor provides flexible compatibility across all major platforms and operating systems for remote access to and from computers and mobile devices. Whether Apple, Android, Windows, Chrome, Linux, or even BlackBerry, TeamViewer Tensor supports all major brands and devices.LEARN MORE