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Website and Services Terms & Conditions

1. Introduction

1.1 Climb Global Solutions Proprietary Limited (registration number 2023/788655/07) (“Climb”) maintains this website located at www.climbcs.com as well as related platforms such as online portals, forms and systems made available by Climb in connection with its services (the “Climb Platform”). Climb is a subsidiary of Climb Global Solutions, Inc. (NASDAQ: CLMB).

1.2 Your access to and use of the Climb Platform and the products and services provided via the Climb Platform (the “Products and Services”) is governed by these terms and conditions (the “Terms and Conditions”) as read with the privacy policy located at Privacy Policy. When you use the Climb Platform or use our Products and Services, a legally binding contract comes into effect between yourself and Climb.

1.3 Any references to “Climb”, “we“, “us” or “our” in these Terms and Conditions will be to Climb. References to “you” or “your” will be to you as a visitor to the Climb Platform and/or as a user of the Products and Services.

1.4 These Terms and Conditions contain provisions that require you to indemnify Climb, which limit Climb’s liability towards you, or which may require you to assume responsibility for a risk or liability. These provisions will be in the same style as this paragraph. By using the Climb Platform and/or the Products and Services, you acknowledge that you have read, accept, and will be bound by these Terms and Conditions. If you do not agree to this, please do not use the Climb Platform and/or the Products and Services.

2. YOUR ACCOUNT

2.1 You agree to abide by these Terms and Conditions and to conduct yourself in a lawful manner on the Climb Platform.

2.2 Climb may suspend or terminate your access to the Climb Platform should you contravene any of these Terms and Conditions. Climb will not be liable for any loss you suffer due to your inability to access the Climb Platform, where Climb suspends or terminates your access on this basis.

2.3 You are responsible for your content posted on, transmitted through, or linked via the Climb Platform and/or when making use of the Products and Services.

2.4 You are responsible for the security of your login details to your Climb account.

2.5 Climb has the right to amend, suspend, terminate, or discontinue all or any part of the Climb Platform and/or the Products and Services, or your access to the Climb Platform and/or the Products and Services, at any time with prior notice to you and without incurring liability, save for refunding you any amounts duly owing.

2.6 We will use reasonable endeavours to maintain the availability of the Climb Platform and the Products and Services, except during scheduled maintenance periods

2.7 You can delete your Climb Platform account at any time by following the prompts.

2.8 We may update the Climb Platform from time to time at our discretion. If you do not make use of the latest version thereof, your access to and use of the Climb Platform and/or the Products and Services may be limited.

2.9 You agree that you will not, through your use of the Climb Platform and/or the Products and Services, –

2.9.1 infringe or violate the rights, including the intellectual property rights, of Climb, its users or any third party;

2.9.2 distribute any form of marketing or other unsolicited material to Climb, its users or any third party; or

2.9.3 post or transmit content that is defamatory, unlawful, hateful, obscene, abusive, or slanderous toward Climb, its users or any third party.

2.10 Subject to clause 2.11, by using the Climb Platform and the Products and Services, you warrant that you are 18 years of age or older and that you have the necessary legal capacity to agree to and to be bound by these Terms and Conditions.

2.11 If you are under the age of 18 or you do not have the necessary legal capacity to agree to and to be bound by these Terms and Conditions, then you may use the Climb Platform and the Products and Services only under the supervision of a parent or legal guardian. If your parent or legal guardian supervises you as such, then such parent or legal guardian agrees to be bound by these Terms and Conditions and agrees to be liable for you and your duties under these Terms and Conditions.

3. OUR INTEGRATION WITH THIRD-PARTY PLATFORMS

3.1 By following the prompts on the Climb Platform, you can link your account to third-party vendor platforms and services made available through the Climb Platform in connection with your reseller or partner account.

3.2 You can give Climb consent to interface with third-party vendor platforms and services.  When consenting as such, you will be bound by the applicable third party’s terms and conditions in addition to these Terms and Conditions.

4. PAYMENTS AND FEES

4.1 Climb reserves the right to amend and update the fees for Products and Services as well as the payment terms and payment methods available at its discretion from time to time.

4.2 Climb may, from time to time, offer discounts, free trials, and promotional offerings. Any such offering may be subject to such additional terms as Climb may impose in its sole discretion.

4.3 Where you make payment for Products and Services using third-party payment providers, Climb is not involved in such payments via these third-party payment providers nor are we a party to such transactions.

4.4 Your bank or the payment provider you select may charge additional transaction, administrative and/or facilitation fees. Climb is not responsible for any such fees.

4.5 By making a payment, you authorise Climb to charge the selected contribution amount. You can elect to make a once-off payment or a recurring payment.

4.6 You understand and acknowledge that Climb and its affiliates are for-profit organisations and receive financial benefits from your use of the Products and Services.

5. PRODUCTS AND SERVICES

5.1 We aim to provide accurate and up-to-date information through our Products and Services, including any product descriptions, pricing, availability and other information we may provide, however we do not guarantee the accuracy or completeness of such information.

5.2 Climb partners with trusted third-party vendors and service providers for purposes of its Products and Services. However, Climb does not guarantee the outcome of any third-party products or services nor is Climb responsible for the performance, implementation or management of any third-party products or services made available through the Climb Platform.

6. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

6.1 You acknowledge that the Climb Platform and the Products and Services are provided on an ‘as is’ basis, without any warranty that the Climb Platform and the Products and Services will be free from defects, to the extent that it is lawful to do so, and that the existence of errors in the Climb Platform and the Products and Services alone will not constitute a breach of these Terms and Conditions. In the event of any such defect or error, your sole remedy will be to cease your use of the Climb Platform and the Products and Services and to request a refund, where this is applicable.

6.2 Climb does not warrant –

6.2.1 that the Climb Platform and the Products and Services (or any component thereof) will meet your personal requirements or expectations;

6.2.2 that the operation of the Climb Platform (or any component thereof) will be uninterrupted or error-free; or

6.2.3 that all errors or defects in the Climb Platform will be corrected.

6.3 The information provided as part of the Climb Platform is intended to serve as general information. No representations or warranties are made in respect of such information, including in respect of the accuracy of the information.

6.4 To the extent not prohibited by applicable law, Climb disclaims all warranties and conditions with respect to the Climb Platform and the Products and Services, either express or implied, including, but not limited to, warranties of merchantability, accuracy, fitness for a particular purpose and non-infringement.

6.5 In no event shall Climb or its affiliates, officers, directors, employees, service providers, contractors or agents be liable for any special, consequential, indirect, or incidental damages arising out of, or related to, the Climb Platform and the Products and Services or the information contained therein, whether such damages arise in contract, negligence, delict, under statute, at law or otherwise.

6.6 You agree to defend and indemnify Climb and to hold Climb and its affiliates, officers, directors, employees, service providers, contractors and agents harmless from and against all claims, obligations, damages, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) arising from–

6.6.1 your violation of any part of these Terms and Conditions;

6.6.2 your violation of any third party right, including without limitation any copyright, trade mark, trade secret or other property, or privacy right; or

6.6.3 any claim that your use of the Climb Platform and the Products and Services caused damage to a third party.

7. PROCESSING OF PERSONAL DATA

7.1 To facilitate your access to the Climb Platform, and to provide the Products and Services to you, we are required to process some of your personal data and to share some of this personal data with certain third parties, such as our duly appointed service providers.

7.2 Please read our Privacy Policy located at Privacy Policy to understand the types of personal data we collect about you, where we collect it from, who we may need to share it with, how long we retain it for, whether it leaves the country in which we collected it, and how you can request access to and/or deletion of your personal data.

7.3 We make use of cookies to enable certain functionality and ease of use for those visiting the Climb Platform. Please read our Cookie Policy located at Cookie Notice to understand the types of cookies we use and how you can manage your consent to these cookies.

8. INTELLECTUAL PROPERTY

8.1 We reserve all rights (including all intellectual property rights) not expressly granted herein to the Climb Platform and the content we make available on or via the Climb Platform.

8.2 You may use the Climb Platform and the Products and Services only for purposes that are legal, and you must not (nor will you allow or cause any third party to) –

8.2.1 tamper with, disassemble, edit, reverse engineer, decompile, attempt to derive the source code of or modify the Climb Platform (wholly or in part);

8.2.2 create frames around our webpages or use other techniques that alter in any way the visual presentation or appearance of our website;

8.2.3 use or exploit the Climb Platform and the Products and Services (wholly or in part) for commercial gain under any circumstances whatsoever or copy the Climb Platform and the Products and Services (wholly or in part);

8.2.4 sublicense, distribute, export, or resell the Climb Platform (wholly or in part) or otherwise transfer any rights therein;

8.2.5 re-sell Products and Services; or

8.2.6 exercise any other right to the Climb Platform and the Products and Services (wholly or in part) not specifically granted in these Terms and Conditions.

8.3 Without limiting the foregoing, you agree not to circumvent, disable or otherwise interfere with security related features of the Climb Platform or features that prevent or restrict use or copying of any content or enforce limitations on the use of the Climb Platform or the content therein.

8.4 You are granted a revocable, non-transferable, non-exclusive, limited licence to use the Climb Platform to receive the Products and Services. No licence or other right or interest is granted to you except for the licence rights specifically set forth herein.

8.5 By communicating with Climb, you grant Climb a royalty-free, perpetual, irrevocable, non-exclusive licence to use, modify, reproduce, publish, edit, distribute, perform, translate, and display the communication, content, or any information therein alone or as part of other works in any form, media, or technology, whether now known or hereafter developed, for any purpose.

8.6 We reserve the right at any time and in our sole discretion to request that you remove all links or any particular link to the Climb Platform. You agree to immediately remove all links upon such request.

8.7 Climb, its valid licensor or the relevant proprietor, owns all right, title and interest in and to the Climb Platform and the Products and Services and all information, documentation and proprietary products made available via the Climb Platform.

8.8 You may not duplicate or reproduce in any way the Climb Platform and the Products and Services or the information, documentation and/or the proprietary products made available via the Climb Platform and the Products and Services without the express prior written permission of Climb, its valid licensor or the relevant proprietor.

9. LINKS TO THIRD PARTY WEBSITES AND THIRD PARTY CONTENT

9.1 We may use third-party service providers to monitor your activity on the Climb Platform or to assist us in making the Climb Platform and the Products and Services available to you.

9.2 If you click on links to third-party websites, you leave the Climb Platform.

9.3 We are not responsible for the content of these third-party websites or for the security of your information when you use the third-party websites. These third-party service providers and third-party websites may have their own terms and conditions and policies that you may be subject to.

9.4 By using the Climb Platform, you agree that we are not liable for the following ―

9.4.1 the ownership or right of use of any licensor of any software provided through any third-party platform;

9.4.2 the content, operation, use, security, accuracy or completeness of any such third-party platforms or the products or services that may be offered or obtained through them or the accuracy, extensiveness, or dependability of any information obtained from a third-party platform;

9.4.3 any content featured on a third-party platform that is accessed through the links found on the Climb Platform; and/or

9.4.4 any failure that affects the products or services of a third-party platform, for example any telecommunication service provider or internet service provider.

10. DISPUTE RESOLUTION AND GOVERNING LAW

10.1 Any disputes that may arise concerning the Climb Platform and the Products and Services will be governed by the laws of South Africa.

10.2 All proceedings, which may arise out of, or in connection with, the Climb Platform and the Products and Services will be brought solely in the appropriate court in South Africa.

11. GENERAL

11.1 Our failure to exercise or enforce any provision of these Terms and Conditions will not constitute a waiver of such right or provision.

11.2 It is not intended that any part of these Terms and Conditions contravene any provision of any legislation which may apply. All the provisions of these Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the provisions of applicable legislation are complied with.

11.3 All provisions and the various clauses of these Terms and Conditions are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision or clause of these Terms and Conditions which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any other reason whatsoever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as if not written herein and the remaining provisions and clauses of these Terms and Conditions shall remain of full force and effect.

11.4 These Terms and Conditions, as read with the Privacy Policy and the Cookie Policy, contain all the provisions with regard to the Climb Platform and the Products and Services, and supersede in their entirety any previous understandings or agreements in respect thereof.

11.5 Climb may modify or amend these Terms and Conditions at any time with the minimum notice permitted by applicable law or, if allowed by applicable law, without notice. Your use of the Climb Platform and the Products and Services signifies your acceptance of these Terms and Conditions, as amended from time to time.

12. HOW TO CONTACT US

If you have any questions about these Terms and Conditions, please contact us at [insert email address] with “Climb Global Solutions Terms and Conditions” in the subject line.

13. INFORMATION ABOUT CLIMB

13.1 Full name: Climb Global Solutions Proprietary Limited

13.2 Legal status: Private Company

13.3 Registration number: 2023/788655/07

13.4 Physical address: 1st Floor, Mushroom Farm Retail Centre, Allandale Road, Kyalami Gardens, Midrand, 1685, South Africa

13.5 Website address: https://www.climbcs.com/za

13.6 Email: info@climbcs.co.za

Last updated on: 29/04/2026