Andy Fidgeon, Business Development Director EMEA, Climb Channel Solutions 

I want to kickstart a discussion about something that’s both important and often overlooked: Active Directory recovery plans beyond the typical sales pitch, really digging deeper into why Active Directory recovery is crucial for your customers.

Active Directory is the backbone of your customer’s IT environment. It’s what keeps everything running smoothly, from ensuring Sarah from accounting can access her emails to making sure the marketing team can collaborate on their latest project seamlessly. Active Directory controls access, manages identities, and ensures that the right people have the right access to the right resources.

But what happens when a ransomware attack hits, and organisations are fully locked-out from their Active Directory? Imagine being cut off from every application – no Teams calls, no email or file access, nothing. It’s like being locked out of your own house, and before you’ve even registered that you’re outside your front door with no way back in, the locks have been changed.

Ransomware and recovery

You and your customers know all too well that ransomware attacks are a constant battle. Active Directory accounts are prime targets for these attacks. If your customers fall victim to a ransomware attack, they need an easy way back that restores their network and gets their people up-and-running ASAP. The question isn’t can your customers afford to have a recovery plan; it’s whether they can afford not to.

This is why we’re encouraging you to talk to your customers about having a robust recovery plan in place. And not just any plan, but one that rolls their system back to its last known healthy state. Think of it as hitting rewind on your favourite tape to get back to the part of the song you love the most.

In the aftermath of an attack, time is of the essence. The ability to roll back quickly and effectively to a previously safe state of your customers’ networks is critical. This is where the concept of an Active Directory recovery plan comes into play—a structured approach to restore operations with minimal downtime. Of course, the recovery process is about more than restoring access, and we also need to think about how to ensure business continuity in the face of adversity. At Climb Channel Solutions, we’re covering all bases.

Introducing Quest with their Active Directory Recovery Solutions

Climb is working with Quest to deliver Active Directory security and recovery solutions to our partners. Our partnership with Quest amplifies the value we bring to our customers through a comprehensive suite of tools designed to:

  • Identify and close potential security gaps.
  • Protect critical data from unauthorised changes and breaches.
  • Detect anomalies swiftly, ensuring rapid response to threats.
  • Respond effectively to minimise the spread and impact of attacks.
  • Recover from incidents with speed and assurance, restoring business operations and minimising downtime.

The Climb Channel Solutions difference

You can think of Climb Channel Solutions as your ally in the fight against cyber threats. Our partnership is built on a foundation of trust, expertise, and a shared commitment to delivering cutting-edge solutions. Here’s the Climb difference:

  • Collaboration and Support: We believe in working together every step of the way. From initial discussions to deployment and beyond, our team is here to support you. With Quest we have a unique offering that gives you the reassurance that if something untoward happens in your customers’ environments, there’s a recovery plan in place. Let us show you how!
  • Speed to Market: Our processes are designed to ensure quick and seamless integration of solutions, so your customers are protected without delay.
  • Customised Solutions: We understand that every organisation’s needs are unique. Our approach is tailored to fit the specific requirements and challenges of your customers, ensuring that the solutions we provide are not just effective but perfectly aligned with their strategic objectives.

Moving forward

We have a shared responsibility to ensure that your customers are equipped with the tools and knowledge they need to protect their most valuable assets. With Quest’s solutions and Climb Channel Solutions’ commitment to excellence and speed-to-market, we are uniquely positioned to offer unmatched security and recovery capabilities for your customers.

Let’s not wait for the next ransomware attack to remind us of the importance of Active Directory recovery planning. Together, with Quest and Climb Channel Solutions, we can ensure that your customers are staying several steps ahead of today’s bad actors.

Get in touch with me today, on and let’s make cybersecurity resilience your competitive advantage.

You can also watch our recent webinar that we held with Chris Thorpe, UK&I Technical Channel Manager at Quest Software, about Recovery Manager for Active Directory (RMAD) and the benefit to your customers.