Cloud Know How, the technical services division of our parent company Climb Global Solutions, Inc. has today announced it is rebranding to Climb Global Services, as the part of the group’s strategy to unify its operating divisions and build a truly global business.

For the last eight years, the team has delivered migration, modernisation and management services to end-users, MSPs and Resellers for platforms including Microsoft Azure, ManageEngine and Acronis. More recently, they launched the 20:20 Programme to give organisations instant access to the insights needed to drive growth, profitability and efficiency.

Looking to the future, Climb has made significant investments into the people and technologies behind the business to deliver an ever-greater service to clients and partners. Climb Global Services now offers 24/7 coverage and is expanding their range of packaged services.

“We know our clients and partners value speed, and having our own services team gives us a unique ability to deliver.” said Dale Foster, CEO of Climb Global Solutions. Foster continued “Our clients can immediately access the expertise they need to solve a problem. Our Reseller and MSP partners can grow their service revenue streams faster and more efficiently by reselling our services rather than building their own teams. And vendors can expand into new markets quicker by using us to deliver front-line support. We’re here to enable growth for our clients, partners and vendors, and Climb Global Services is central to us delivering on that promise”.

Matthew Hocken, VP of Services, added: “Azure design, migration and monitoring have been core services for some time now, as have ManageEngine and Acronis implementation and support. As we bring on new services and vendors, we will continue to invest and expand the team, ensuring that we help our clients and partners achieve more, faster, regardless of their internal capacity.”

Climb Global Services take a business-first approach to working with clients and only make technical recommendations when they understand their corporate goals. This way the client receives customised solutions that suit their specific requirements, timelines and budget.

Climb Global Services holds four Microsoft Solutions Partner designations – Azure Digital and App Innovation, Azure Data and AI, Azure Infrastructure, and Modern Work. They also hold certifications and approvals for Acronis, ManageEngine, Amazon Web Services, Malwarebytes and Deep Instinct.

To discover how Climb Global Services can help you migrate, modernise and manage your clients’ applications so you can grow your business, call us on +44 (0) 1364 655 200 or use the links below.

FAQs

Q: I have a project that is underway with Cloud Know How, what do I need to do?

Absolutely nothing, the project will continue to be executed through to conclusion without any impact. There is nothing you need to do.

Q: Is my regular contact changing?

No, you’ll continue to contact the same people. Phone numbers and our address are not changing but our emails are – see below.

Q: What are your new email addresses?

You just need to change @cloudknowhow.com to @climbglobalservices.com. For example, help@cloudknowhow.com becomes help@climbglobalservices.com, hello@cloudknowhow.com becomes hello@climbglobalservices.com.

Q: Will Cloud Know How email addresses still work?

Yes, for a while, however, please update your records to the new Climb email addresses as soon as possible.

Q: Are your company, VAT numbers or bank details change?

No, our company number, VAT and bank details will not change.

Q: I have a question that’s not answered here, who should I contact?

In the first instance, please get in touch with your day to day contact. Alternatively, please email Climb Global Services.