The People-First AI Customers Are Ready For
Partner with Freshworks and bring modern, uncomplicated service software to your clients, backed by proven AI and real revenue upside.
Enterprise grade without enterprise complexity
Freshworks delivers AI-powered IT service management and customer experience software that businesses actually love to use, without the bloat, complexity, or lengthy deployments of legacy platforms.
75,000+
customers in 120 countries
11
global offices
2
flagship products
Today’s IT teams are under more pressure than ever. Rising ticket volumes, distributed workforces, and mounting expectations from employees and customers alike. Freshworks helps businesses cut through that complexity with a unified, cloud-native platform built around one core idea: software should be as easy to use as it is powerful. Powered by Freddy AI, Freshworks’ native AI engine, the platform goes live in minutes, resolves up to 80% of queries autonomously, and delivers real ROI in days, not years.
Why Partner with Freshworks Through Climb?
Freshworks isn’t just transforming how IT teams operate, it’s also creating new growth opportunities for partners.
When you partner with Freshworks through Climb, you gain access to:
- Enterprise-Grade ITSM & CX software that replaces bloated legacy tools at a fraction of the cost and complexity
- Freddy AI’s autonomous resolution, agent copilot, and proactive insights are built natively into every product
- Proven ROI: Customers see up to 50% reduction in resolution times and 60% agent productivity gains
- Partners are uniquely positioned to capitalize on the strategic shift toward a unified Service Operations platform, anchored by the reimagined Freshservice ITAM, bridging the gap between ITAM, ITOM, and ITSM.
- Structured partner program: recurring margins, MDF, deal registration, and dedicated channel support through Climb