A practical look at two MSP-focused security vendors: one built around email and human-risk defense, the other around credentials, secrets, and privileged access. 

Eatontown, New Jersey (August 11, 2026) – Climb Channel Solutions’ MSP Division is spotlighting IRONSCALES and Keeper Security as part of its monthly MSP line card series, designed to help managed service providers identify emerging, future-ready technologies that solve real business and security challenges across their customer base. 

Cybersecurity stack conversations can get crowded quickly for MSPs. Every tool has a role to play, but the real question for a provider is simple: where does the solution fit, what problem does it solve, and how can it be packaged into a service that customers understand? 

IRONSCALES and Keeper Security answer that question in two different but highly relevant lanes. IRONSCALES fits into the email security and human-risk layer of the stack, helping MSPs address phishing, business email compromise, impersonation, user reporting, security awareness, and email incident workflows. Keeper Security fits into the credential, secrets, and privileged-access layer, helping MSPs improve password and passkey management, secure sharing, access governance, privileged access management, credential rotation, and auditability. 

The value for MSPs is not that these tools do the same thing. The value is that each addresses a distinct area of risk that customers routinely struggle to operationalize: the inbox, where many attacks begin, and the credential layer, where many compromises escalate. 

IRONSCALES

What They Do For MSPs

Primary MSP Security LaneMSP Value
Email security + human-risk protectionHelps MSPs detect and remediate phishing, BEC, impersonation, account takeover, malicious links and attachments, QR-code threats, spam/graymail, and evolving social-engineering attacks. The solution also serves as a Human Risk Management tool to help reinforce end-user cyber awareness through SAT, phishing simulations, dynamic email banners, a report phishing button, and community-driven threat intelligence.

In practical terms, IRONSCALES gives MSPs a stronger service motion around managed email security, phishing defense, security awareness training, DMARC, encryption/DLP, email incident response, and customer-facing email-risk reporting.

Where They Fit in the MSP Security Stack

MSP security need IRONSCALES fit 
Email phishing / BEC protection Inbox protection, phishing detection, BEC/impersonation defense, user reporting, warning banners, and email remediation. 
Security awareness / human risk Phishing simulation testing, security awareness training, and behavior-focused user workflows. 
Microsoft 365 / Google Workspace email risk Protects Microsoft 365 and Google Workspace environments from advanced phishing and account takeovers to better manage email threat workflows. 
Compliance / audit support Supports email-side controls such as SAT, phishing testing, DMARC, encryption/DLP, and incident reporting. 
QBR / risk reporting Email threat trends, user susceptibility, training activity, remediation visibility, and email-risk reporting. 
Service expansion opportunity Managed email security, SAT, phishing simulations, DMARC, encryption/DLP, and email incident response service tiers. 

Best-fit MSP Profile

IRONSCALES is a strong fit for MSPs that:

  • Standardize on Microsoft 365 or Google Workspace security services. 
  • Need a stronger answer for phishing, BEC, impersonation, account takeover, user reporting, and mailbox-level remediation, outbound email security.
  • Want to monetize security awareness training, phishing simulation testing, email incident response, DMARC, email encryption, or DLP-related services. 
  • Support customers that need simple, reportable improvements to email security posture without turning every conversation into a heavy SOC/XDR discussion. 
  • Need scalable email security operations that can be packaged as a recurring man

How MSPs Can Position Each Vendor with IRONSCALES

Lead with IRONSCALES when the customer says:

  • “We are worried about phishing.” 
  • “Too many suspicious emails are reaching users.” 
  • “Our users need better training.” 
  • “We need help with BEC, impersonation, or account takeover risk.” 
  • “We need better email incident response and reporting for QBRs, compliance, or cyber insurance.” 
  • “We need a better outbound email security process or policy.”

Customer-ready Language

IRONSCALES helps protect organizations from email-based threats like p

hishing, impersonation, business email compromise, malicious links, and suspicious messages reported by users. It also provides Human Risk Management (HRM), outbound email security, and DMARC management to make it easy to manage email security holistically.

Final Takeaway

IRONSCALES is an email security and Human Risk Management platform that helps MSPs reduce one of the most common attack vectors facing customers today: email. By combining phishing and BEC protection, mailbox-level threat remediation, security awareness training, phishing simulations, DMARC management, outbound email security, encryption, and DLP capabilities, IRONSCALES enables MSPs to deliver a more complete email security practice through a single solution.

For MSPs focused on Microsoft 365 or Google Workspace environments, IRONSCALES provides a scalable way to strengthen customer defenses against phishing, impersonation, account takeover, and social engineering attacks while creating opportunities to build recurring managed services around email security, user awareness, compliance, and risk reporting. When the conversation centers on suspicious emails, user behavior, invoice fraud, or improving email security posture, IRONSCALES is often the most natural place to start.

Keeper Security

Why Keeper Matters for MSPs

For MSPs, identity security is both a customer-facing service opportunity and an internal operational imperative. Technicians often need access to multiple client environments, customer users rely on a growing number of SaaS applications, and privileged credentials can quickly become a weak point when passwords are reused, shared informally, stored in tickets, or left active after employee transitions.

Keeper helps MSPs address these problems by centralizing credential management and secure sharing across managed companies, including passwords, passkeys and other sensitive access information. From there, MSPs can expand into full privileged access management, offering secrets management, privileged session management and endpoint privilege management,  strengthening technician access control, customer access governance, session visibility, credential rotation and auditability.

The simplest way to position Keeper for MSPs: Keeper is the unified identity security control plane for humans, machines and AI agents across MSP and client environments.

Simple MSP Positioning

Plain-language MSP Positioning: Unified password and passkey management, secrets management, privileged session management and endpoint privilege management in a single cloud-native and multi-tenant platform for MSPs. Enforce least privilege with just-in-time access, elevation, session control and full audit trails across admins, workloads and service accounts.

What They Do for MSPs

Capability AreaKeeper fit for MSPs
Centralized MSP managementKeeperMSP gives providers a centralized way to manage credentials, security policies, users, licensing and client environments from a single MSP console while keeping managed companies isolated.
Password and passkey managementHelps MSPs standardize credential vaulting, password policies, passkey management, MFA enforcement and secure access practices across customers.
Secure credential sharingReplaces informal sharing through spreadsheets, ticket notes, documents, chat messages, or email with controlled sharing policies, delegated administration and detailed audit trails.
Dark web monitoringHelps identify compromised credentials and creates a practical reporting motion around credential risk, user behavior and customer exposure.
Secrets managementStreamlines the secure management of sensitive access material such as API keys, certificates, infrastructure credentials and other secrets that should not live in unsecured systems or documentation.
KeeperPAMAdds privileged access management capabilities for MSP technicians and end users accessing servers, web apps, databases, workloads and critical systems.
Auditability and compliance supportProvides controls and reporting around RBAC, MFA, event logs, session activity, credential governance, policy enforcement and compliance conversations. Enables SIEM integration for real-time security event logging, advanced alerts and compliance reporting.

Where They Fit in the MSP Security Stack

MSP Security NeedKeeper Security Fit
Password and passkey managementCredential vaulting, passkey management, password policies, MFA controls, secure sharing, dark web monitoring and activity reporting.
Secure credential sharingControlled sharing of credentials, secrets, files and access records across technicians, clients, contractors and partners.
Technician access controlHelps MSPs control, delegate, monitor and audit technician access across managed customer environments, with role-based and least-privilege controls.
Secrets managementManagement of secrets, API keys, certificates, infrastructure credentials, database credentials and other sensitive access material.
Privileged access managementKeeperPAM supports least-privilege access, just-in-time access, session recording/monitoring, event logs and automated credential rotation.
Customer onboarding / offboardingSupports repeatable access policies, provisioning, license management, role-based permissions and automated access removal when employees or technicians leave.
Compliance / audit supportSupports identity and access controls such as RBAC, MFA, credential governance, event reporting, SIEM integration, compliance reporting, session monitoring and recording and detailed audit trails.
QBR / risk reportingProvides MSPs with reporting points on credential hygiene, password risk, dark web exposure, access activity, privileged session activity and security policy adherence.
Service expansion opportunityEnables MSPs to start with offering standard password management, and then expand into full privileged access management within the same platform.

Best-fit MSP Profile

Keeper is strong for MSPs that:

  • Need to eliminate shared passwords, spreadsheets, ticket-note credentials, PDFs, browser-saved passwords and inconsistent credential handoffs across customer environments.
  • Are looking for a scalable way to standardize password, passkey, credential management and secure-sharing practices across multiple managed companies.
  • Require stronger internal controls for MSP technician access, customer admin credentials, onboarding/offboarding and privileged-session monitoring and recording.
  • Are ready to mature from basic password management into identity security, credential governance, secrets management and privileged access management.
  • Support regulated, compliance-sensitive or cyber-insurance-driven clients that require MFA, RBAC, audit trails, least-privilege access and credential governance.
  • Want to create recurring revenue opportunities around password management, dark web monitoring, secrets management, PAM, credential rotation and access auditability.

Best-fit Customer Profile

Customer ProfileWhy Keeper Fits
Customers with weak password practicesA strong fit for environments with password reuse, shared logins, unmanaged admin credentials, browser-saved passwords, or inconsistent onboarding and offboarding practices.
Customers with many SaaS applicationsHelps centralize and govern access across SaaS apps, administrative consoles, remote users, contractors, vendors and operational credentials.
Customers with privileged-access exposureSupports stronger controls around admin credentials, privileged accounts, technician access, third-party access, session monitoring and recording, just-in-time access and credential rotation.
Compliance-driven customersUseful for customers facing audit, regulatory, cyber insurance or board-level pressure to demonstrate MFA, RBAC, password policy enforcement, access governance and auditability.
Customers modernizing identity securityA practical foundation for customers that need stronger credential security, access governance and privileged access controls as part of a broader identity security strategy.

When They Should Lead the Conversation

Keeper should be part of the MSP conversation when a customer says:

  • “People are sharing or reusing passwords.”
  • “We do not know who has access to what or whether they still require it.”
  • “We need to secure privileged and admin credentials.”
  • “We need better onboarding and offboarding controls.”
  • “We need to control and monitor technician, vendor or third-party access.”
  • “We need PAM, password rotation, just-in-time access, MFA/RBAC, session recording or audit trails.”
  • “We need better reporting capabilities for compliance, cyber insurance or QBR conversations.”

Customer-ready Language

Use CaseSimple Customer Explanation
Credential securityKeeper helps protect the passwords, passkeys, and credentials your business depends on by giving users a secure way to store, generate, access and share credentials.
Privileged accessKeeperPAM helps secure and control access to sensitive systems such as servers, databases, web applications and workloads, while providing greater visibility into privileged sessions.
Operational controlKeeper gives your organization stronger controls over credential sharing, user and technician access, session visibility, credential rotation and audit reporting.
Managed service valueKeeper helps MSPs securely manage and govern identity security across client environments while giving your business stronger access controls, visibility, and reporting.

Line-card One-Liner

Keeper Security: Multi-tenant password and passkey management, secrets management, privileged session management and endpoint privilege management, with secure credential vaulting and sharing, session monitoring, agentic AI threat detection and response, credential rotation and audit trails.

Bottom Line

Keeper gives MSPs a practical way to secure one of the most common and persistent risk areas across provider and client environments: credentials and privileged access. It can start as password and passkey management, but the value extends to secure sharing, technician access governance, secrets management, audit and compliance support, and PAM.

For MSPs building or maturing a managed security stack, Keeper provides a unified approach to securing credentials, secrets and privileged access across MSP and customer environments. It helps providers reduce operational risk within their businesses while creating customer-facing security services that are easy to understand, package, deliver and expand over time.

To learn more about IRONSCALES and Keeper Security, click the button below or reach out to our MSP Team!

Connect with Caitlyn, Ryan, or Wendy at MSPSales@ClimbCS.com

Caitlyn Helsel

Northwest | Rocky Mountains | NorCal | SoCal | Canada West

Ryan McGue

Northeast | NY/NJ | Mid-Atlantic | Southeast | Canada East

Wendy Morgan

Midwest | Great Lakes | TOLA | Canada Central